Privacy Policy

Last update: 07/01/25

At Internet Service Pros, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, physical address.
Service Information: Details about your current or requested internet and/or streaming service.
Usage Data: When you interact with our website we automatically collect certain data such as, browser type, device identifiers, referring URLs, pages viewed, and interactions with our website.
Lead Information: If referred by an apartment community or third party, we may collect additional data for service eligibility or promotions.

2. How We Use Your Information

We use the information collected to:

Process service inquiries and match you with available internet and streaming providers.
Communicate with you regarding service status, promotions, or updates.
Improve our website performance, content, and customer experience.
Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with:

Service Providers: Internet, TV, or streaming companies we partner with to help fulfill your request.
Business Partners: Apartment communities or property managers, when necessary, to confirm eligibility or service availability.
Technology Vendors: Providers of email, hosting, or other essential tools.
Law Enforcement or Regulators: When required to do so under applicable laws.

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalize content, and analyze site usage. You may control cookie settings via your browser, though disabling them may affect site functionality.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to safeguard your information. However, no internet-based system is ever 100% secure.

6. Your Choices

You may:

Opt out of marketing emails at any time by clicking “unsubscribe” in our messages.
Request access, correction, or deletion of your personal data by contacting us.
Decline to provide certain information, though this may limit your ability to use some services.

7. Third-Party Links

Our site may link to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their policies before sharing any personal data.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of our site or services after changes constitutes your acceptance.

10. SMS Terms and Conditions

When booking an appointment online, providing your cell phone number on the contact us form, and/or texting The Internet Service Pros unsolicited, you consented to receive text messages sent by The Internet Service Pros regarding inquiries and appointment reminders. Consent to these terms is not a condition of purchase.

Opt-In Method — By submitting form online at https://theinternetservicepros.com/getintouch
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://theinternetservicepros.com
Customers will receive updates regarding your appointment or other relevant information regarding recent orders.
Visit https://theinternetservicepros.com/privacypolicy for privacy policy and for Terms of Service.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Internet Service Pros

Email: webmail@theinternetservicepros.com

Phone: 888-350-9434